Service Smart Marketing provides custom consumer research programs using a number of research methods including:
Competitor Comparison Evaluations
Alcohol and Tobacco ID Compliance
On-Site Audit and Inspections
Web Surveys and Focus Groups
What is Mystery Shopping?
Mystery shopping is a form of research in which an individual poses as a consumer to objectively gather information on the business being evaluated. The information gathered can include: employee performance, location cleanliness, product quality, and overall perception of the shopping experience.
Service Smart makes it simple with Smart Shop!
Our Smart Shop program offers a unique, custom mystery shopping program using trained consumers evaluating your specific needs.
Smart Shop programs start at $20!
No Set up Fees
No Contracts-Standard Billing 30 days
Free Trial Program
Web Based Reporting
Our mission is to improve employee customer service awareness and increase sales for our clients. We are dedicated to improve performance in the critical areas of customer and employee management. Our goal is to improve performance related to customer service and provide feedback and accountability to our clients specific strategies.
SSM does not require money for jobs or information packets.